How We Are Responding to the Coronavirus Outbreak

Response to the Coronavirus outbreak
The steps our clinic is taking in response to the Coronavirus outbreak.

The Harley Street Health Centre is closely monitoring the situation with respect to Coronavirus.

Our clinic remains open from 8:00am-6:30pm Monday to Friday.

We are strictly following Public Health England guidelines to ensure the safety of all our staff and patients. We are taking the necessary precautions to reduce the risk of spread of Covid-19 whilst meeting our duty of care towards our patients and are implementing a new triage policy for all patients who wish to attend the clinic to keep everyone safe.

Coronavirus testing and consultation

Most people with coronavirus are self-isolating and not sick enough for hospital admission or testing. We are rolling out a coronavirus testing and consultation package that provides both medical advice and testing at home. 

This includes:

  • Remote consultation with one of our GPs for those showing symptoms and self-isolating (telephone or video)
  • Test kit sent to their home address with instructions to swab throat and nose 
  • Follow up telephone or video consultation with results and advice

The results take 7 days.

Telephone and Skype consultations

If you are suffering from flu or cold symptoms, regardless of recent travel, please do not attend the clinic in person until these symptoms have resolved. We are able to conduct telephone or Skype consultations with youand provide a prescription remotely, either by post or by fax to a local pharmacy. We can also point you to a pharmacy delivery service. Call us on 020 7323 1023 or email to book a consultation.

Home Visits Service

If you need to see a doctor and have not travelled from a high-risk area but are apprehensive to travel to our clinic, we can send a doctor to you for a home visit. We are able to dispatch a doctor within 2-3 hours. Please call us on 020 7323 1023 to organise your visit.

Appointments for other medical needs

If you require a consultation or service for any other reason and have travelled from a high-risk area in the last 14 days, the government advice at this stage is to self-isolate for 14 days. We can book you in at a convenient date and time for you once those 14 days have passed.

If none of the scenarios above apply, we can book your visit as usual and conduct your consultation, as well as any diagnostic testing at our clinic on 13 Queen Anne Street, W1G 9JH as normal.

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