It is a fact that individuals receive different quality of healthcare, different levels of listening and different outcomes depending on their race. This fact is indisputable.
Harley Street Health Centre recognises that racial and ethnic disparities exist in healthcare outcomes and experiences. These disparities arise from structural inequality and bias, not biology.
As healthcare providers, it is our duty to change this. We change this by developing full awareness of our biases and being the change we want to see. We hold each other accountable and ensure our biases are addressed.
We ensure we employ a diverse clinical workforce to improve cultural understanding and awareness among colleagues.
UK data show worse outcomes for some ethnic minority groups, including higher maternal mortality rates for Black women and poorer access to timely care. Patients from minority backgrounds report lower trust and higher rates of negative experiences.
We commit to bias‑aware clinical practice, culturally competent care, and respectful communication. We actively examine patterns of care to identify and address inequities.
Equity is embedded in our clinical governance, staff training, and service design.